Text message opt-in

OSO Clean service texts · sent from (913) 444-6223 · Questions? Call (913) 444-9667.

How customers opt in

Consent is collected on our online service request form at osocleanhome.com/request, on the final review step before the request is sent. The customer types their mobile number, then checks a box that is never pre-checked. The exact step is reproduced below so it can be reviewed without starting a request.

Screenshot of this step: osocleanhome.com/sms-opt-in.png

Both boxes start unchecked. Leaving the service-text box unchecked still sends the request; we then confirm by email or phone instead. The offers box is a separate, optional program. Each consent is stored with the mobile number and a timestamp when the request is submitted.

Opt in by text

Customers can also text START or YES to (913) 444-6223. Either way, the first message they receive is this confirmation:

OSO Clean: You are now opted in to service texts (appointment confirmations, reminders, on-the-way updates). Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

What the program sends

• Message types: appointment confirmations, reminders, on-our-way notices, reschedule coordination, service completion, receipts and replies to questions. Service messages, not advertising.
• Message frequency varies with service activity — typically 2–6 messages per service visit.
• Message and data rates may apply.
• Opt out: reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, REVOKE). One confirmation, then nothing further. Reply START to re-subscribe.
• Help: reply HELP or INFO, or call (913) 444-9667 (8am–6pm daily).
• Consent is not a condition of purchase.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy and SMS Terms & Conditions.

OSO Clean · Olathe, KS · (913) 444-9667 · osocleanhome.com